{"xsrfToken":"73a400aefa89e254e4306318e4def84cf0cdb37c_lout","branding":{"id":"27","key":"fams","name":"FAMS","portalBaseUrl":"/servicedesk/customer/portal/27"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/23b5da29-6e6e-4455-8b75-9b7fe6facb2e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNjNjNTJmNi1jYjcyLTQzN2QtYWY2MC00ZWMxZTc2NjUyOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIzYjVkYTI5LTZlNmUtNDQ1NS04Yjc1LTliN2ZlNmZhY2IyZSI6WyJyZWFkIl19LCJleHAiOjE3MDIzMDkxMTYsIm5iZiI6MTcwMjMwODUxNn0.fG1Q7Dvgz4yWt8mdPnNAR3Qkb5paUdZKPR_R4Cli_0k&client=c63c52f6-cb72-437d-af60-4ec1e766528b&mode=fit","logoId":"23b5da29-6e6e-4455-8b75-9b7fe6facb2e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Stantec.io Help Center","sharedPortalName":"Stantec.io Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to the Stantec.io Help Center","sharedPortalName":"Stantec.io Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ed7000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4be58b76-0d3d-4d0c-9407-72983a3789ab/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNjNjNTJmNi1jYjcyLTQzN2QtYWY2MC00ZWMxZTc2NjUyOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRiZTU4Yjc2LTBkM2QtNGQwYy05NDA3LTcyOTgzYTM3ODlhYiI6WyJyZWFkIl19LCJleHAiOjE3MDIzMDkxMTYsIm5iZiI6MTcwMjMwODUxNn0.4mHdhdY1utuTYLhQ7A7xlno12ndofZQnMGzx3jKVFcA&client=c63c52f6-cb72-437d-af60-4ec1e766528b&height=300&mode=fit","bannerMediaApiFileId":"4be58b76-0d3d-4d0c-9407-72983a3789ab","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"27","key":"fams","projectId":10093,"serviceDeskId":27,"name":"FAMS","description":"<p>Welcome! You can raise a request for FAMS using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/27","onlyPortal":false,"reqTypes":[{"id":"313","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://stantecdigitalservices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[86],"key":""},{"id":"315","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://stantecdigitalservices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[86],"key":""},{"id":"314","name":"Service Modification","descriptionHtml":"","callToAction":"Service Modification","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://stantecdigitalservices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[86],"key":""},{"id":"318","name":"Suggest a new feature or Enhancement","descriptionHtml":"","callToAction":"Suggest a new feature or Enhancement","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://stantecdigitalservices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[86],"key":""},{"id":"312","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://stantecdigitalservices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[86],"key":""},{"id":"316","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://stantecdigitalservices.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":86,"name":"General"}],"orderMapping":{"86":[312,313,314,315,318]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"15e46f36-cd47-3d9c-9fc2-1f3614630d65","appLinkName":"System Confluence","appLinkUrl":"https://stantecdigitalservices.atlassian.net/wiki","spaceKey":"FAMS","spaceName":"FAMS","spaceUrl":"https://stantecdigitalservices.atlassian.net/wiki/spaces/FAMS","isServer":false},"labels":[],"projectKey":"FAMS","serviceDeskId":27,"kbLinkDomainURLs":["https://stantecdigitalservices.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":27,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FAMS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNjNjNTJmNi1jYjcyLTQzN2QtYWY2MC00ZWMxZTc2NjUyOGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA5MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MDIzMDk3MTYsIm5iZiI6MTcwMjMwODUxNn0.IzbLgz185TCWMk8Ml0a07XyY10maoZMzlDkXye4EDGo","targetCollection":"upload-project-10093","endpointUrl":"https://api.media.atlassian.com","clientId":"c63c52f6-cb72-437d-af60-4ec1e766528b","tokenDurationInMins":20}},"sharedPortal":{"name":"Stantec.io Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://stantecdigitalservices.atlassian.net/wiki","kbLinkDomainURLs":["https://stantecdigitalservices.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=stantecdigitalservices","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"73a400aefa89e254e4306318e4def84cf0cdb37c_lout","baseUrl":"https://stantecdigitalservices.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://stantecdigitalservices.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c63c52f6-cb72-437d-af60-4ec1e766528b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}